All products listed under a particular category may not have the same return/replacement period. Kindly check the respective item’s applicable return/replacement policy on the product page.
If you change your mind about the products you have purchased from us, we can refund the purchase price or exchange those products, subject to the following conditions:
- Item(s) must be returned within 07 days of purchase, together with proof of purchase.
- Item(s) must be unworn, unwashed, or otherwise unused with all original tags/labels attached.
- If you request a refund, the purchase price (excluding delivery charges and processing fees) will be refunded to you using the original payment method, once we have received the returned item and confirmed that it meets conditions above.
- You are responsible for any costs associated with returning or exchanging the item to us including taxes and shipping cost.
- All Replacements & Refund case is considered within 7 days after date of delivery
Received something faulty?
If you receive a faulty or defective product (though we take pains to ensure you never will), we will happily refund the purchase price and shipping charges or provide a replacement product once the defective item is returned within a window of 7 working days with proof of purchase.
Shipping costs cannot be refunded if there are other items listed on the original invoice that you accept.
Orders cannot be cancelled once placed except in extraordinary circumstances. Smaller Footprint LLP will have the sole rights to approve or reject cancellation once order is placed. In case, a cancellation is accepted by Smaller Footprint LLP, refund will be provided within 14 working days subject to appropriate deductions like shipping charges.